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Preventice monitors cannot be worn while traveling on an aircraft.
Preventice does not provide wireless monitoring service outside of the territorial boundaries of the United States (including all 50 states and Puerto Rico). Our monitors will not transmit data wirelessly to the Monitoring Center when taken outside of the U.S., as the cellular aspect of the monitors will not operate properly. If the patient leaves the U.S. while utilizing one of our wireless monitors, Preventice will not be responsible for any interruption of services or charges associated with data transmission.
Please contact the Monitoring Center if the you plan to travel outside the U.S. We will provide a monitor which transmits via Trans telephonic Monitoring (TTM). We have tested the utilization of Skype, in addition to standard international calling. The patient will be responsible for any fees/charges occurring attributed to the use of the monitor outside of the U.S., including any phone calls.
If you encounter any problem with your monitor, contact us via:
phone: 888.500.3522 FREE or +1-281-760-0500(International).